MFG does not print PDF or PDF blocks the device (2019.10.02)
There are situations where a PDF document is not printed on a Nashatec (Ricoh) multifunction device, or the multifunction device is blocked after the job is triggered.
As a workaround, we recommend that the device is turned off by pressing the on/off button and then restarted.
If the problem cannot be solved, please report the case to our service desk.
The following devices are affected: Nashuatec (Ricoh) MP C3003, MP C3004, MP C3004ex, MP C3504ex, MP C5503, MP C5504ex, MP C305, MP C306Z, MP C307